Return to Shifts Email

As part of your suspension, you will be asked to meet with either your YDM or a BTM, and any coworkers who were involved in the reason you got suspended. In these meetings, you will talk about the factors that led you to get a suspension and the commitments you can make in order to return to shifts and stay on shifts.

During these meetings, be sure to take notes and save them. They will come in handy when you write your return to shifts email.

Your return to shifts email is a chance to set the record straight on how you plan to do well at MTW after returning from suspension. It's an opportunity to reflect on what happened and how you plan to learn from it. The email also lets staff know that they can count on you in the future.

As you write your email, be sure to include the following:

1. A professional subject line

Ex: My Commitments in Returning to Shifts

2. A professional greeting

Ex: Dear Waltham Staff OR Dear Boston Staff,

3. A brief description of why you got suspended

Explain why you received a suspension. Did you not follow a policy? Did any incidents happen? Are there skills you didn't yet develop?

4. A brief description of how this affects you and the team

Talk a little bit about how your being off of Ops shifts affected you. Did you lose money? Did you miss out on having things to do?

Then, think about how important you are to the work at MTW. How did your suspension impacted your team? What did shifts look like without you? How about the business? Were goals harder to meet when you were gone?

5. List steps you've taken to repair the infraction

Explain what you have had to do to earn your operations shifts back. These steps should be in your suspension packet. (Hint: All these steps should be done by the time you write your email!)

6. State your commitments in returning to shifts

Explain the steps you are going to take to avoid being suspended again. These can be things like time management strategies, getting more supports in place, or practicing types of communication to prevent conflicts in the future. Basically, list anything that's more long-term, that will help you be your best self and keep you on shifts as you go forward.

7. Identify the date you will return to shifts

Include the date your YDM has given you when you'll be expected back on Ops shifts.

8. A professional closing

Example:

Thank you for your time and support!

Sincerely,

[Your Name]

Before sending your email to your YDM, make sure:

• You have included all the information above in paragraph form.

• All I's and proper nouns (peoples, places, and things) are capitalized.

• All sentences are complete, with capitals at the beginning and periods at the end.

• You have professional subject line, greeting, and closing.