30 Day PR

The 30 Day Performance Review (PR) is designed so that you can reflect on your progress here, receive feedback from your managers, and learn how to move towards a promotion to associate. Before you enter your 30 Day PR, we want you to be prepared with perspectives on why you are building certain skills at MTW, and your progress towards those goals in your first month here.

STEP #1: know the model

As you start your journey at MTW, it can be hard to see the whole thing at work. Beyond your two jobs, your YOU job and your business job, there are lots of things down the road: getting support to transition to your next job, to meet your education goals, and to develop the personal skills that are exciting to you.

More Than Words invites young people who are system-involved to apply to work with us. Once you're here, you have two jobs, your business job and your YOU job. Your business job consists of Ops shifts where you practice job skills on the go. In your YOU job, you work with your YDM to identify goals that will help you work towards a life path that's exciting to you. From time to time, you may leave and come back from MTW, but we're always ready to re-engage you so you can work towards your graduation. Once you graduate, we want to connect you to resources and a Career Services manager who will help you secure education and work beyond MTW.

STEP #2: reflect on your dependability

Being able to show up to work on time is part of dependability, one quality that shows your employer that you can be trusted with more responsibilities at your job. There are two key ways we define dependability at MTW:

Attendance

What does good attendance look like at MTW? First off, it means scheduling time in Deputy for when you know you can't make it. It also means attending every shift you're scheduled for, and using an E-Day when you unexpectedly can't make it.

If you need time off, for an appointment or vacation, it's your responsibility to enter your time as unavailable on Deputy at least two weeks in advance.

You are expected to attend all of your scheduled shifts and if you can't make it, call in and use an E-Day if you can't make it.

Punctuality

What does being on time look like at MTW? It looks like arriving ready to work, and communicating with your MODs when you are running late.

You are expected to show up at MTW on time for every shift. If you can't make it, call ahead. You'll receive a tally, but your managers will be able to better plan the shift. If you expect to be more than 30 minutes late, you will be expected to use an E-Day.

STEP #3: know your levels

When you show up at a job, presenting your best self and showing you care about the work you do can go far in helping you gain further opportunities at work. As a part of your PR, you will reflect on where you are with your professionalism and engagement and how you want to grow in these areas for the rest of your time at MTW.

NP/NE: Refusal to complete tasks or participate or interact with others, inappropriate language or disrespect of others, policy violations, warnings, being sent home. SP/SE: Distracted, doing work half-way; late, out of dress code, not prepared to begin shift; redirection from managers, needing prompts to complete tasks. P/E: Positive attitude, paying attention, answering questions, punctual and in dress code, completing tasks without prompting; supports teammates, problem-solving. EP/EE: Active participation, asks questions to promote group participation; keeps track of time, supports MODs with flow of shift; supports peers while completing their tasks, takes on new projects.

The above chart reflects what it looks like and sounds like to have each level of Professionalism and Engagement on shift at MTW. At the end of each shift, your manager records the level you've agreed upon, tracking how your levels change as you go through your time at MTW. In your PR, you and your managers will discuss how it's been going, where you're doing well, and what to focus on as you go forward.

STEP #4: identify learning moments

When we're trying to build dependability, professionalism, and engagement, inevitably things happen that are out of our control. It's normal and healthy to make mistakes. Professional growth often comes from naming those mistakes, owning how they impacted people, and learning from them so that you don't repeat them in the future.

A written warning is a way to record ways that MTW policies have been violated. Things like using hurtful language, being under the influence at work, or making people in your workplace uncomfortable are against MTW policy, and we want to discuss strategies that will help us learn from these mistakes to be better coworkers and employees. In your PR, you and your managers will reflect on any written warnings you've received in your first month at MTW.

STEP #5: think about your 2 jobs

For your Business Job, you will work with BTMs to practice communicating with others, showing initiative, and advocating for your needs.

For your YOU Job, you will work with the YD and CS teams to set education goals, gather life essentials, build a support network, and find your next job.

What is the best way you pick up skills on ops shifts? What are your personal goals, and how are you progressing towards them? In your PR, your managers will ask you to reflect on how your two jobs are going. The answers to these questions will be useful as you strive towards your promotion to associate.

STEP #6: prepare for your pr

Before your scheduled PR, you are expected to fill out a form where you reflect on your first month at MTW. Once you finish this form, your responses to this form will be sent to your YDM and a BTM who works with you.

What you say here will create a starting point for a reflective conversation on how you can move forward at MTW. Please take your time with each question, and give specific examples when you can. Your reflection now will make your PR all the more meaningful!

30 Day PR Module

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